Welcome to Krishiva Jewels. By accessing or using our website and purchasing our products, you agree to these Terms & Conditions.
- About Our Store
Krishiva Jewels sells jewellery and related products through this website.
Product images are provided for illustration and product-identification purposes. Due to photography, lighting and screen differences, colours may appear slightly different from the actual product.
- Products and Availability
We make reasonable efforts to ensure product descriptions, images, prices and availability are accurate.
However, products may become unavailable without prior notice.
We reserve the right to correct errors in product information, pricing or availability.
- Prices
All product prices displayed on the website are in Indian Rupees (₹).
Applicable taxes and delivery charges, where applicable, will be shown during checkout.
We reserve the right to change prices at any time. Price changes will not affect an order that has already been accepted, except where an obvious pricing or technical error needs to be corrected in accordance with applicable law.
- Orders
When you place an order, you are making a request to purchase the selected products.
An order confirmation may be sent to your email address.
We reserve the right to cancel or refuse an order where reasonably necessary, including situations involving product unavailability, suspected fraud, incorrect pricing or technical errors.
If we cancel an order after payment has been received, the applicable amount will be refunded using an appropriate method.
- Payment
We currently offer the payment methods displayed during checkout.
For bank-transfer payments, an order may remain on hold until payment is received and verified.
Customers should not share their OTP, UPI PIN, card PIN or banking password with Krishiva Jewels.
- Shipping and Delivery
Orders are delivered to locations covered by our shipping service.
Estimated delivery times may vary depending on destination, courier availability, weather, public holidays and other circumstances outside our reasonable control.
Shipping charges and free-shipping eligibility will be displayed during checkout.
- Returns, Refunds and Exchanges
Returns, refunds and exchanges are subject to our Return & Refund Policy.
Customers should review that policy before placing an order.
Products must meet the applicable return conditions, including any requirements regarding condition, packaging and proof of purchase.
- Product Care
Jewellery should be handled and stored according to appropriate jewellery-care practices.
Exposure to water, perfumes, chemicals, cosmetics, sweat, friction or improper storage may affect the appearance or condition of jewellery.
Krishiva Jewels is not responsible for damage caused by improper use, accidents, negligence or failure to follow reasonable care instructions.
- Intellectual Property
The Krishiva Jewels name, logo, website content, photographs, product descriptions, graphics and other original materials are protected by applicable intellectual-property laws.
You may not copy, reproduce, distribute or commercially use our content without permission.
- Website Use
You agree not to misuse the website, attempt unauthorised access, interfere with website security or use the website for unlawful purposes.
- Privacy
Our collection and use of personal information is described in our Privacy Policy.
- Changes to These Terms
We may update these Terms & Conditions from time to time. Updated terms will be posted on this page.
- Contact
For questions regarding these Terms & Conditions, orders or products, contact:
Krishiva Jewels
V.P.O. Tigaon, Faridabad, Haryana – 121101, India
Email: Krishivajewels@gmail.com