Privacy Policy

Krishiva Jewels “we” respects your privacy and is committed to protecting the personal information you provide when using our website.

Business: Krishiva Jewels
Address: V.P.O. Tigaon, Faridabad, Haryana – 121101, India
Email: Krishivajewels@gmail.com

  1. Information We Collect

When you visit or purchase from our website, we may collect information such as:

  • Name
  • Email address
  • Billing and shipping address
  • Phone number, when provided
  • Order and transaction information
  • Product preferences and information you provide to us
  • Technical information such as browser/device information and website usage data

We do not ask customers to provide passwords, OTPs, UPI PINs or banking PINs to us.

  1. How We Use Your Information

We may use your information to:

  • Process and fulfil your orders
  • Process payments and verify bank-transfer payments
  • Arrange delivery
  • Send order confirmations and updates
  • Respond to customer enquiries
  • Provide customer support
  • Improve our website, products and services
  • Prevent fraud, misuse and security issues
  • Comply with applicable legal and regulatory requirements
  1. Payments

Payments may be processed through the payment methods made available on our website.

For bank-transfer orders, payment information provided by you may be used to verify whether the order amount has been received.

We do not ask you to provide your UPI PIN, card PIN, password or OTP to us.

  1. Cookies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand website usage and improve your experience.

We may also use Google Analytics to understand website traffic and visitor behaviour.

  1. Google Analytics

We use Google Analytics to understand how visitors use our website, including information such as pages viewed, approximate traffic sources and website interactions.

Google may process information in accordance with its own policies and terms.

  1. Sharing of Information

We may share necessary information with trusted service providers when required to operate our business, such as:

  • Payment providers
  • Delivery/courier partners
  • Website hosting and technology providers
  • Analytics and website service providers
  • Government or legal authorities when required by law

We do not sell your personal information for money.

  1. Data Security

We take reasonable measures to protect personal information against unauthorised access, misuse, alteration or disclosure.

However, no method of transmission or electronic storage is completely secure.

  1. Data Retention

We retain personal information for as long as reasonably necessary for fulfilling orders, customer service, accounting, legal, regulatory and legitimate business purposes.

  1. Your Privacy Rights

Subject to applicable law, you may contact us regarding your personal information, including requests concerning access, correction or other applicable rights.

For privacy-related requests, contact:

Krishivajewels@gmail.com

  1. Children’s Privacy

Our website is not intended to knowingly collect personal information from children without appropriate consent where required by applicable law.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

  1. Contact Us

If you have questions about this Privacy Policy or how we handle personal information, contact:

Krishiva Jewels
V.P.O. Tigaon, Faridabad, Haryana – 121101, India
Email: Krishivajewels@gmail.com