At Krishiva Jewels, we carefully pack every order before dispatch.
- Delivery Locations
We currently deliver within India to serviceable PIN codes.
- Processing Time
Orders are generally processed and prepared for dispatch within 2–5 business days after the order is confirmed and payment is verified.
Orders placed on weekends or public holidays may be processed on the next business day.
- Delivery Time
After dispatch, delivery generally takes approximately 3–7 business days, depending on the destination and courier service.
Delivery times are estimates and may vary because of weather, public holidays, courier delays, remote locations or other circumstances beyond our reasonable control.
- Shipping Charges
Our current shipping policy is:
- Orders below ₹999 shipping charge of ₹50
- Orders of ₹999 or more: Free shipping
The applicable shipping charge will be displayed during checkout.
- Order Tracking
Where tracking is available, tracking information may be provided to the email address associated with the order.
- Incorrect Address
Customers are responsible for providing a complete and accurate delivery address, including the correct PIN code and contact information.
If an order cannot be delivered because an incorrect or incomplete address was provided, additional delivery charges may apply for re-shipment.
- Delayed or Lost Shipments
If a shipment is delayed or appears to be lost, please contact us at:
Krishivajewels@gmail.com
We will coordinate with the relevant delivery service and assist you as reasonably possible.
- Damaged Package
If your package appears damaged when delivered, please take photographs/videos of the package and product and contact us as soon as possible.
This may help us investigate the issue with the delivery service.
- Contact
For shipping-related questions:
Krishiva Jewels
V.P.O. Tigaon, Faridabad, Haryana – 121101, India
Email: Krishivajewels@gmail.com